Every resort property, whether in the idea phase or in redevelopment, offers an opportunity to discover what makes that project unique and to creatively hone it to completion. The best results occur when experienced, insightful management is involved from the start, and Gemini helps owners define their vision by guiding and planning with an eye to the best possible amenities, service, and financial reward. This process never ends. Gemini ensures original dreams are sustained successes through direct involvement and leadership in continuing management programs, resort product enhancement and providing solutions to new challenges.
GEMINI PROVIDES THE FOLLOWING PROPERTY MANAGEMENT SERVICES
Management Systems
Flexible hotel, condominium and fractional condominium management systems to meet
the ownership structure and goals of mixed-use properties.
Branding
Creation of an independent brand name in the marketplace to suit each individual
resort and its community. The Gemini brand is only the management and support name,
not the focus or “flag’ on the property.
Customized Services
Definition and execution of unique services and amenities tailored for each property
and local community.
Facility Knowledge
Experienced management of food/beverage and spa/fitness facilities.
Accountability & Owner Returns
A culture of full accountability to owners, homeowner associations and stakeholders
with a focus on the bottom line and owner returns.
On-Site Staff
Full involvement of the on-site management staff in business, financial planning,
and performance of the resort to create a total team approach.
Management Programs
Direct involvement of the senior executive team to guide the management program,
critique and improve the resort product, and provide solutions to new challenges.
All-encompassing Execution
Planning and execution of all phases of the hospitality experience, including management,
guest service, marketing, reservations, housekeeping, maintenance, accounting, security,
human resources, and public relations.
Real Estate
Define and design real-estate programs to be competitive in individual resort communities that are compatible with the developer’s financial goals and integrate into the resort property’s long-term goals.
RESULT
Property owners consistently achieve better returns on their capital investments through Gemini’s uncommon approach to branding and marketing each property individually. By continuously improving operating efficiencies, enhancing existing revenue bases, and creating entrepreneurial new-income opportunities, Gemini ensures successful resort management services.